Maryland Nonprofits’ relationship with you, our members, is a special one. The association was created to serve your organization and the board, volunteers, and staff members that are fundamental to your success. It is governed by a voluntary Board of Directors which is largely comprised of executives from a cross-section of the state’s nonprofit community. Our programs and services are designed to be responsible to needs you identify and to strengthen and support your efforts to serve the broader community. In short, you and your colleagues in the nonprofit sector provide the very reason for our existence as well as the majority of financial resources necessary for our continued operations. You are our most important stakeholders.
As valued customers you have a right to expect quality service from all members of our staff. These Member Service Standards set forth our commitment to you. They are intended to explain what you can expect in your interactions with Maryland Nonprofits staff on a day-to-day basis.
Maryland Nonprofits promulgates the Standards for Excellence: An Ethics and Accountability Code for the Nonprofit Sector. The preamble and guiding principles of this code serve as our code of ethics. All members are asked to make a commitment to the guiding principles upon joining the association.